Product Configurator: the Secret Weapon to Boost Your eCommerce

Let's get real. Using a product configurator as an eCommerce tool is hardly a new concept. It seems, however, that it’s becoming the standard rather than an exception. What is it? How does it work? What are its benefits? Let's dig in.
Product-Configurator-the-Secret-Weapon-to-Boost-Your-eCommerce

Let’s get real. Using a product configurator as an eCommerce tool is hardly a new concept. It seems, however, that it’s becoming the standard rather than an exception. What is it? How does it work? What are its benefits? Let’s dig in.

eCommerce is now so widespread that online shopping has become one of the many household activities. This is why improving user experience is paramount for any brand’s success in attracting, engaging, and integrating consumers. We already told you some ways you can up your user experience game, like boosting mobile speed, choosing a great website theme, etc. It’s been proved that 86% of online shoppers are willing to pay more for a great customer experience. And Product Configuration has a lot to do with that! But what is it exactly?

Product Configurator

So, product configuration is basically the process of customizing a product in order to satisfy a customer needs. It can go beyond visual aspects like color or design and even covers the technical characteristics of products sometimes.

To illustrate this, we selected six great examples of eCommerce configurators that raised the bar and showed you exactly how it’s done. 

Mini USA

With this thorough configurator, MINI allows you to fulfill your fantasy of customizing your car entirely. The “Build a New Mini” feature lets you pick both aesthetic and technical specifications.

MINI’s product configurator also lets you save changes and download your design as a pdf file. This means that, if in doubt, it’s easier to create several versions and compare them with one another.

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In this fully personalized shopping environment, users become part of the MINI branding and design experience without leaving their homes. The automatic quote update is a nice touch, too.

When you’re done, just click the Send to Dealer button. That’s it. The mobile interface is straightforward and fun to use. The multiple view with incorporated Zoom makes for a great shopping experience.

Ray-Ban

The Create Your Sunglasses feature introduces you to a world of sleek, pure white Ray Ban frames. So right from the start, you’re invited to let your creativity run loose and have fun!

Hardcore fans can customize any of the most iconic Ray-Ban models, as well as some of their most recent designs. Just about any and every physical part of the frames is customizable. With this, Ray-Ban does a vital thing: making the consumer a part of the product.

Both desktop and mobile interfaces are incredibly intuitive and easy to use. The fully interactive 360° view lets you zoom in on minor details, so you get exactly what you want. Also, you get a real-time custom quote.

Yes, glass tint, frame color, and size are customizable features, but the cherry on top is their monogram engraving service. Handy if you’re too prone to losing your sunglasses! 

Bugaboo

What’s interesting about Bugaboo’s refined customization process is that it helps consumers pick a product that’s not only personalized in terms of aesthetics. In addition to design elements such as canopy color and chassis finishes, they want customers to pick the stroller that adjusts best to their lifestyle.

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This is consumer-centric customization at its best. Also, any selection will automatically apply to all strollers. So, if mid-customization you decide to switch to a different model, it will have all of the applicable modifications transferred to it.

Studio-shed

Studio-shed‘s quick and easy-to-use product configurator stands out. You get to oversee every single detail in the design process. The interactive 3D view with powerful zoom creates a powerfully rich and personal shopping experience both on desktop and on mobile, in addition to all the allowed customizations.

Studio-shed lets you save your very own design for later personal use or as a wishlist. This completes the enhanced user experience.

Once you’re happy with your design, just confirm the order, and you’ll receive an immediate notification with applicable estimated time, costs, and payment terms. It’s as simple as that!

Nike

Nike by You -formerly known as Nike ID- is possibly the most renowned product configurator there is, and not without reason.

This is a company that has been at the forefront of personalization services, and you can use this product configurator on most of their models: you get to design all-time classics like the Cortez, the Air Force, or the Air Max — which has an entirely separate section: Air Max by You-, and the latest releases.

This tool lets you design your very own Nike shoes in just a few minutes with the help of zoomable and interactive multiple views. From the color of each part to the possibility of adding a monogram on the sneaker tongues, you have a say on absolutely everything. 

The visually rich design feature works well on both desktop and mobile, benefitting the overall shopping experience. This is key to introduce the customer into the design process, creating. As a result, more comprehensive brand visibility.

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Reform Clothing

Reform goes one step further in the customization offer. You can use your own graphics, text, or logo to create badges for your personalized varsity jackets in this direct-to-consumer strategy.

This customer-focused feature stands out because it provides instant gratification in an intuitive shopping experience. And, no less, it’s fun! Starting with a blank canvas, your power is limitless. Reform builds a strong relationship with their customers, letting them have exactly what they want in this fully connected brand experience.

Not sure about your design? Save it for later when you’re feeling more inspired. This product configurator treats your product as the real star of the show. 

Conclusion

We’ve pretty much established that a product configurator is a great tool to include consumers in the design process and to make them feel part of the brand experience. And let’s be honest, we now expect most products to be customizable, at least at some level. We’re growing accustomed to a made-to-measure living experience, and product configurators help your brand achieve precisely that for your customers.

If we decentralize shopping experiences from brick-and-mortar stores, we will build a stronger and more direct relationship with consumers, which we guarantee will translate into higher conversion rates.

If you’d like to learn what your options are regarding product configurations and other NetSuite eCommerce growth techniques, let us know!

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