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How to reduce returns and manage them when they happen

By | Digital Marketing | No Comments

If you are like most online shoppers, before you buy a product, you check the return policy, and data shows that 66% of shoppers do the same thing. Most shoppers, 81%, will only complete the transaction if the vendor offers free returns and over 90% say that if the product return process is simple, they will buy again. Return policies are important to online consumers because returns affect nearly 30% of products ordered online, compared to less than 9% in traditional stores.

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